Frequently Asked Questions
Why and how to join melo.
Benefits of melo and a step by step guide on how to use our easy platform.
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My Account.
Read about your account settings to ensure a smooth experience.
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Releases.
All you need to release your work! Originals, Covers, Remixes, Audiobooks, MFit and more!
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Earnings & royalties.
Learn about how to check your earnings, how much you can make and sales related stuff.
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Join Us
No, you can’t distribute your release with another digital distributor at the same time, but you can use a different digital distributor for other releases.
Create your free account with melo to access all our services;
Check your email to confirm;
Login to your own personal dashboard to manage your music.
Indian company established in 2020.
Helped over 1,000 artists.
Deliver more than 100 releases a month.
Simple terms and conditions.
More time to focus on what you do best – making music.
Own your data and cancel whenever you want.
Take down your release from the shops anytime, free of charge.
Support
Dedicated customer support in two languages.
Real people answer in your own language, within one working day.
Shops
Sell in all major online platforms.
Publish your music on 20+ OTT platforms to reach your fans everywhere.
Free ISRC and UPC codes for your release.
Earnings and Royalties
Request a payout via bank transfer or PayPal as soon as you earn Rs. 1,500/-
Fees
Pay only once per release.
No recurring annual fee for your release or choose label subscription for unlimited tracks.
No take down fees if you decide to cancel.
We are happy that you’re considering redistributing your music with us.
Please contact us over email [email protected] - so that we can guide you on how to redistribute your music with us.
Please send us your releases with your original ISRC codes when you upload your release on melo, in order to keep all your stats and playlists intact. Once you've sent us your release, you can request your existing distributor to take the release down.
We migrate releases while keeping your tracks live so that your fans don't miss out on any of your content.
No, the agreement is on a release basis and not for your entire catalogue. However, you may not distribute your release with another digital distributor at the same time.
My Account
Once you’ve signed up, you'll need to activate your account from a link that we send to your email. In case you did not receive an email, please check your spam folder, mark the email as ‘No spam’ and follow the link.
If you already activated your account and you cannot login, please reset your password here: https://dashboard.melo.works/auth/forgot-password
Please note: Links are only valid for 1 hour. After 1 hour you'll need to request a new one.
We don't just take care of your music, we also care about your hard-earned money, the security of your account, and your personal data.
That's why you'll need to send us one of the following proofs of identity to change your login email address:
Passport or Aadhar Card.
A picture of you holding your Passport or Aadhar Card.
We could also arrange a Skype call to verify your identity.
As a label, you can release as much as you want. All you pay is the annual fee and you're good to go.
Yes, you can also release for as many artists or bands as you want.
You can end your agreement with us whenever you want. To do so, simply:
Send us an email.
Make sure all outstanding invoices are paid.
Please bear in mind that sales can come in the following months.
Closing your account can result in missing out on some future income.
We process our payments via RazorPay or Manual Bank Transfers:
With RazorPay, you can pay with Credit / Debit Cards, Internet Banking, UPI & Wallets.
For Manual Bank Transfers, please send us the payment to the details below and send us a receipt on [email protected].
Bank Details:
ACCOUNT NAME: KENMARK ITAN SOLUTIONS
ACCOUNT NO: 0174102000022631
IFSC / RTGS CODE: IBKL0000174
Releases
Yes, in most cases this can be done. Please note that it is not possible to change:
The number of tracks in your release.
The track order.
The ISRC and the UPC codes once your release has been approved and delivered.
The artist name.
All other modifications are possible and cost ₹199 per modification (free for Label Subscription).
In case you want to change your release title, please keep in mind that we also need to update the artwork for your release.
Therefore, please send us the new artwork with your change request.
Send us an email on [email protected] and we'll help you sort this out.
Good news: We distribute all kinds of genres, including classical!
If you don't find the genre that suits your needs best, please send us an email on [email protected].
The creation of the label offered by melo has no legal value. It's just the name of the label that will appear on online stores in place of melo. When you upload a release on our platform you can decide to publish it with:
A free label, which will look like [melo].
A premium label, which will look like [YOUR LABEL NAME]; you can purchase each premium label at ₹996.
The creation of a premium label entails a one-time fee for releases published with singles, EPs, albums and covers, while it is included with label subscription.
All your premium labels are saved in our systems and can be selected from the drop-down menu for each release. You will not have to pay again for a premium label that you previously created.
We offer 2 different delivery options to port your music to the platforms:
Standard delivery (5 - 7 days): Free for all releases.
Express delivery (48 - 72 hours): ₹599 for all releases.
There are three different release types you can choose:
Single: 1 track.
EP: upto 5 tracks.
Album: upto 15 tracks.
Find the prices per release here.
iTunes has its own rules when it comes to displaying releases, so even if we send your release as an EP, it might be marked as a Single on iTunes.
Please note: Once you've published your release, you are no longer allowed to add, modify or remove tracks. If you want to change something, you will have to create another release -- and pay for it -- including new tracks. If you need to change the audio file to a better or remastered version of a published track, send it to us via email, and we'll make the change for you.
If your release has not been exported and published yet, you can still add, modify or remove tracks.
☑️ Audio files
☑️ Artwork
☑️ Metadata
Audio files
We only accept WAV files 44.1 - 88.2 - 96 kHz, 16 - 24 bit
The maximum size for a track is 1 GB.
Artwork
Many shops, including Apple Music (iTunes) and Spotify, have very strict policies on artwork they will accept to be sold or streamed from their site. If your artwork does not meet their standards, we will be unable to distribute your release. To ensure your release complies, be sure to follow the guidelines, below.
The artwork must meet the following requirements:
Minimum 3000 x 3000 pixels, JPG or PNG and sharp when viewing it on 100%.
RGB colour mode (CMYK is not accepted).
Optional:
We recommend adding the artist name and the release title on your artwork especially if you use an artist picture or generic landscape pictures. The artist name and the release title do not have to be added on artistic works.
We do not accept:
Blurry and pixelated images.
Website URLs.
Social network symbols.
Email addresses.
Pornographic images.
Copyrighted images.
Metadata
In order to deliver your music to the platforms, we need you to list the artists performing in your release and the composers.
Artist names must match your artwork to ensure your release is accepted on all stores.
Here are a few examples that will clearly guide you in creating a cover version that Melo will distribute.
1. You did your version of an existing song in which:
If you haven't done this, you're good to go and distribute your cover version worldwide!
PLEASE NOTE:
What Melo needs from you:
2. You did your version of an existing song in which:
PLEASE NOTE:
What Melo needs from you:
3. You did your version of an existing song in which:
This is NOT a cover version, but an EDIT, and you need to get approval from the original rights holders to broadcast your song with us.
PLEASE NOTE:
4. You did your version of an existing song
This is NOT a cover version but a REMIX. Remixes are very difficult to vacate because you need to get permission from the rights holders of the master rights for the recording and the rights holders of the composition for the editing of the original composition.
PLEASE NOTE:
We only distribute remixes that are properly cleared! So please send us all appropriate documents via our Contact Form.
5. You created one song by mixing two (or more) existing songs:
This is not a cover version but a MASHUP.
PLEASE NOTE:
Melo won't circulate your Mashup unless you adequately clear all parts! So kindly send us all pertinent documents via our Contact Form.
Royalties
Nowadays most of your revenue will come from streaming services. Here’s a quick explanation of royalty system that most streaming services are using:
[(Monthly revenue of streaming service in your country - streaming service commission & payments to collection societies) x (your number of streams / total streams)] - melo commission = your payout amount.
Sales are uploaded quarterly but you can see up-to-date trends from the most important shops and services every month.
Sales revenue for a release is only made available by the shops 3-4 months after sales occur. Any data shown will therefore be at least 3-4 months old. If a digital release date occurs after the 20th of a month it could result in the data being delayed by a further month.
At the moment, please email [email protected] for your royalty report. If it exceeds ₹1,500 - you may request a payout via bank transfer.
Any sales income needs to be declared as income. Tax rules are different in every country, so we recommend that you consult your accountant.
Please note:
Your sales income is taxed subject to Indian income tax law.
India's First All-In-One Music Distribution Service.